Error Code: Black Screen

Fix Black Screen in Windows Photos App

Photos app opens but shows a black screen for iPhone photos? Troubleshoot the HEVC codec failure.

Instant Solution

The most reliable way to fix format incompatibility on Windows 10 Photos App is to standardise (convert) the file.

BAD FILE.heic
FIXED FILE.jpg
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If opening an HEIC file results in a black screen, your HEVC extensions are likely corrupted or outdated. Instead of reinstalling drivers, convert the file to JPG to view it instantly.

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LocalImageConverter supports over 50 formats. Whatever file you are struggling with, we can probably fix it.

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